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What's the difference between deleting and disabling a user?



  • Theresa Ellington

    What rights/access do admins have to a disabled user's videos?

    What happens to a deleted user's videos that are in the exemplars?

  • Torsh Support Team

    Hi Theresa!


    In TALENT, the only time an admin will have rights to a disabled user's videos is when the disabled user has shared the video with the admin with the Full Rights permission (before being disabled).

    When a user is deleted, their Exemplar videos stay in the Exemplar Library. In order for a coach/admin to add a video to the library, it must be shared with them with Full Rights. When the coach/admin adds the video to the library, they are essentially creating a duplicate of the video (of which they become the owner).
    *Before an admin or coach is deleted from your TALENT network, it is advised to reach out to your Account Manager, to prevent the loss of Exemplar Library videos.


    Thanks for asking!


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