Why do I keep getting this “Internal Server Error” on my app?

You may experience Network Connection issues when the app is unable to successfully connect with TALENT servers. This can be an issue if you have a poor wifi connection or are not connected to wifi at all.

Logging out, then logging back into the app usually resolves this issue. First, double-check that you are indeed connected to wifi. If this doesn’t work on your current connection, try an alternate wifi connection. When the issue persists, you may need to clear the app cache, or completely uninstall the app and then reinstall it. Before you uninstall the app, please make sure you save all videos that you want to keep from the app onto your device. This will ensure you don’t lose any videos you would like to keep.

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